CPDStepin – why does it take 3-5 days to issue my Glow username?
January 26th, 2010Several steps are taken on receipt of your acceptable use agreement:
- the details are verified by our admin staff
- your name is added to a daily list of Glow applicants by RM colleagues (who manage the Glow system on behalf of LTScotland)
- it takes 2 days for the batch system to generate the passwords (one to generate and one to verify). If you already have been added by a local authority, we have to get permission to ‘add’ you again
- the Glow username and password is then issued by email to you
At times of high demand, this may take a little longer. I hope you appreciate that most of the steps are designed to guarantee the security of our young people.

Thank you